AUTOMATIZAÇÃO DO SERVIÇO DE ATENDIMENTO AO CANDIDATO DO VESTIBULAR

PINHO JÚNIOR, EVANDRO LUÍZ DE

dc.contributor.author	PINHO JÚNIOR, EVANDRO LUÍZ DE
dc.date.accessioned	2019-06-12T18:44:49Z
dc.date.available	2019-06-12T18:44:49Z
dc.date.issued	2018-11-21
dc.identifier.uri	http://hdl.handle.net/123456789/371
dc.description.abstract	Chatbots can be used to automate repetitive activities related to customer service. In UENP entrance exam website, several questions are sent to the responsible e-mail for the service, several of them similar in purpose. The objective of this project is build a chatbot to the exam site, with the purpose of assist the current attendance system (by e-mail). In the development stage, several alternatives available in the market for the creation of a ranking with the most appropriate technologies were analyzed. The chatbot tests were carried out with several teams with different knowledge about the college entrance examination, and based on the results the conclusions about the project and the analyzed platforms were drawn.	pt_BR
dc.language.iso	pt_BR	pt_BR
dc.subject	Chatbot. Automatização.Vestibular. SAC.	pt_BR
dc.title	AUTOMATIZAÇÃO DO SERVIÇO DE ATENDIMENTO AO CANDIDATO DO VESTIBULAR	pt_BR
dc.type	TCC	pt_BR